PST Support Portal

Articles 5

• How to update your license - Users NOT using the Purchase Portal
• How do I move an active license to a new computer? - Users NOT using the Purchase Portal
• How to setup a new license on a new computer - Users NOT using the Purchase Portal
• Having problems installing the vsHome Software?
• vsHome Guide - Installation and Setup

Video Tutorials 6

• Downloading the Software
• Managing your License using the Purchase Portal - vsHome Users
• Setting up a New License in Protect-IT Remote (Administrator)
• Activating a New License - Users NOT using the Purchase Portal
• Reallocating a License in Protect-IT Remote (Administrator)

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Articles 29

• vsHome Overview - All Customers Screen
• vsHome Overview - Customer Screen
• vsHome Overview - Finance Screen
• vsHome Overview - Job Settings
• vsHome Overview - Main Menu

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Video Tutorials 30

• How to use the Free Form Model
• Introduction to vsHome - How to input and edit a Basic Roof Model
• Setting up the Glass Library
• Using the All Customer and Customer Screens - vsHome
• Using the Packager Application to Send

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vsHome Central Database 1

• How to Setup and Connect to your vsHome Central Database

Articles 15

• VS - Creating and Editing Materials
• VS - Share Settings & Pricing Info with other Users
• VS - Save Quotes/Orders/Client info in VS on a Central Server Location
• VS - Editing the Config and System Files
• VS - Using the Report Manager

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Video Tutorials 5

• Adding Attributes to Clientbase in vsSoftware
• Using the filter files in Report Sets in vsSoftware
• Using the Report Sets Area in vsSoftware
• Using the Report Editor in vsSoftware
• Setting up the Saw File in vsSoftware

Your account 0

Trial FAQs 0

Shared files 0

Premium features 0

Your documents 0

Deleted files 0

Premium subscription 0

All 12

• Error: Online update error in Virtual Shopfloor or vsHome
• Error: The password reset token is invalid
• Error: Software crashes or 3D Screen goes black
• Error: LoadLibrary failed with error 1114: A dynamic link library (DLL) initialization routine failed.
• Error: x64 Apps canot run on your PC

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