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Knowledge base
Installation, Set Up & Licencing
Articles
5
How to update your license - Users NOT using the Purchase Portal
How do I move an active license to a new computer? - Users NOT using the Purchase Portal
How to setup a new license on a new computer - Users NOT using the Purchase Portal
Having problems installing the vsHome Software?
vsHome Guide - Installation and Setup
Video Tutorials
6
Downloading the Software
Managing your License using the Purchase Portal - vsHome Users
Setting up a New License in Protect-IT Remote (Administrator)
Activating a New License - Users NOT using the Purchase Portal
Reallocating a License in Protect-IT Remote (Administrator)
View all 6
Support using vsHome Software (Retail)
Articles
29
vsHome Overview - All Customers Screen
vsHome Overview - Customer Screen
vsHome Overview - Finance Screen
vsHome Overview - Job Settings
vsHome Overview - Main Menu
View all 29
Video Tutorials
30
How to use the Free Form Model
Introduction to vsHome - How to input and edit a Basic Roof Model
Setting up the Glass Library
Using the All Customer and Customer Screens - vsHome
Using the Packager Application to Send
View all 30
vsHome Central Database
1
How to Setup and Connect to your vsHome Central Database
Support using vsSoftware (Virtual Shopfloor)
Articles
15
VS - Creating and Editing Materials
VS - Share Settings & Pricing Info with other Users
VS - Save Quotes/Orders/Client info in VS on a Central Server Location
VS - Editing the Config and System Files
VS - Using the Report Manager
View all 15
Video Tutorials
5
Adding Attributes to Clientbase in vsSoftware
Using the filter files in Report Sets in vsSoftware
Using the Report Sets Area in vsSoftware
Using the Report Editor in vsSoftware
Setting up the Saw File in vsSoftware
Deleted Files and folders
Your account
0
Trial FAQs
0
Shared files
0
Premium features
0
Your documents
0
Deleted files
0
Premium subscription
0
Troubleshooting
All
12
Error: Online update error in Virtual Shopfloor or vsHome
Error: The password reset token is invalid
Error: Software crashes or 3D Screen goes black
Error: LoadLibrary failed with error 1114: A dynamic link library (DLL) initialization routine failed.
Error: x64 Apps canot run on your PC
View all 12